{"id":2376,"date":"2026-09-03T18:48:11","date_gmt":"2026-09-03T21:48:11","guid":{"rendered":"https:\/\/dscsitesdevelop.com.br\/majdisplays\/?page_id=2376"},"modified":"2026-09-11T12:48:29","modified_gmt":"2026-09-11T15:48:29","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/dscsitesdevelop.com.br\/majdisplays\/ouvidoria\/","title":{"rendered":"Ouvidoria"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2376\" class=\"elementor elementor-2376\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4973a2d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4973a2d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-233c4e3\" data-id=\"233c4e3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2d8188 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a2d8188\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ouvidoria<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f9dd29 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"9f9dd29\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"4\">Na <b data-path-to-node=\"4\" data-index-in-node=\"3\">MAJ Displays<\/b>, acreditamos que a transpar\u00eancia, o respeito e a escuta ativa s\u00e3o pilares fundamentais para construir rela\u00e7\u00f5es duradouras com nossos clientes, fornecedores e colaboradores.<\/p><p data-path-to-node=\"5\">A Ouvidoria \u00e9 a inst\u00e2ncia final de atendimento da nossa empresa. Ela foi criada para garantir que sua voz seja ouvida com total imparcialidade, sigilo e seguran\u00e7a, especialmente nos casos em que os canais tradicionais de atendimento n\u00e3o tenham solucionado a sua demanda a contento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d161853 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d161853\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1611052\" data-id=\"1611052\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61a5dff elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"61a5dff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Quando voc\u00ea deve procurar a Ouvidoria?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a9784a elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"4a9784a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"8\">Este canal \u00e9 ideal para situa\u00e7\u00f5es que exigem uma aten\u00e7\u00e3o diferenciada. Voc\u00ea pode recorrer \u00e0 Ouvidoria da MAJ Displays para:<\/p><p data-path-to-node=\"9,0,0\"><b data-path-to-node=\"9,0,0\" data-index-in-node=\"0\">Elogios:<\/b> Compartilhe experi\u00eancias positivas e reconhe\u00e7a o atendimento ou os produtos que superaram suas expectativas.<\/p><p data-path-to-node=\"9,1,0\"><b data-path-to-node=\"9,1,0\" data-index-in-node=\"0\">Sugest\u00f5es:<\/b> Contribua com ideias de melhorias para nossos processos, atendimento ou portf\u00f3lio de displays.<\/p><p data-path-to-node=\"9,2,0\"><b data-path-to-node=\"9,2,0\" data-index-in-node=\"0\">Reclama\u00e7\u00f5es:<\/b> Relate problemas recorrentes, falhas na presta\u00e7\u00e3o de servi\u00e7os ou situa\u00e7\u00f5es em que a solu\u00e7\u00e3o anterior n\u00e3o foi satisfat\u00f3ria.<\/p><p data-path-to-node=\"9,2,0\"><b data-path-to-node=\"9,3,0\" data-index-in-node=\"0\">Den\u00fancias:<\/b> Comunique condutas anti\u00e9ticas, fraudes, ass\u00e9dio ou viola\u00e7\u00f5es das normas e valores da nossa empresa (o sigilo \u00e9 rigorosamente garantido).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8469559 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"8469559\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Como o seu manifesto \u00e9 tratado?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ad4e54 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0ad4e54\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"12\">Garantimos um processo \u00e9tico, transparente e focado na resolu\u00e7\u00e3o r\u00e1pida do seu caso:<\/p><p data-path-to-node=\"13,0,0\"><b data-path-to-node=\"13,0,0\" data-index-in-node=\"0\">Registro:<\/b> Ao enviar sua mensagem, voc\u00ea receber\u00e1 um protocolo de atendimento para acompanhamento.<\/p><p data-path-to-node=\"13,1,0\"><b data-path-to-node=\"13,1,0\" data-index-in-node=\"0\">An\u00e1lise:<\/b> Nossa equipe investiga os fatos com independ\u00eancia, ouvindo as \u00e1reas envolvidas na MAJ Displays.<\/p><p data-path-to-node=\"13,2,0\"><b data-path-to-node=\"13,2,0\" data-index-in-node=\"0\">Retorno:<\/b> Entramos em contato com uma resposta conclusiva ou uma posi\u00e7\u00e3o clara sobre as provid\u00eancias adotadas no prazo de at\u00e9 <b data-path-to-node=\"13,2,0\" data-index-in-node=\"125\">7 dias \u00fateis<\/b>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-09bbb9f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"09bbb9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Fale Conosco<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98521c4 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"98521c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Escolha a forma que preferir para entrar em contato com a nossa Ouvidoria:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd45e0b elementor-icon-list--layout-inline elementor-align-start elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"fd45e0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-whatsapp\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">(11) 9 2615-6300 <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-whatsapp\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">(11) 9 3800-2552<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">comercial@majdisplays.com.br<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb46f0f elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"eb46f0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2376\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"eb46f0f\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Ouvidoria - MAJ Displays\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"2376\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-1 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[1]\" id=\"form-field-1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nome\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-2 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[2]\" id=\"form-field-2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-3 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[3]\" id=\"form-field-3\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Telefone \" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-4 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de contato:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Elogio\" id=\"form-field-4-0\" name=\"form_fields[4]\" required=\"required\"> <label for=\"form-field-4-0\">Elogio<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Sugest\u00e3o\" id=\"form-field-4-1\" name=\"form_fields[4]\" required=\"required\"> <label for=\"form-field-4-1\">Sugest\u00e3o<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Reclama\u00e7\u00e3o\" id=\"form-field-4-2\" name=\"form_fields[4]\" required=\"required\"> <label for=\"form-field-4-2\">Reclama\u00e7\u00e3o<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Den\u00fancia\" id=\"form-field-4-3\" name=\"form_fields[4]\" required=\"required\"> <label for=\"form-field-4-3\">Den\u00fancia<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-5 elementor-col-100\">\n\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[5]\" id=\"form-field-5\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Protocolo: (Se houver)\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-6 elementor-col-100\">\n\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[6]\" id=\"form-field-6\" rows=\"3\" placeholder=\"Mensagem\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ouvidoria Na MAJ Displays, acreditamos que a transpar\u00eancia, o respeito e a escuta ativa s\u00e3o pilares fundamentais para construir rela\u00e7\u00f5es duradouras com nossos clientes, fornecedores e colaboradores. A Ouvidoria \u00e9 a inst\u00e2ncia final de atendimento da nossa empresa. Ela foi criada para garantir que sua voz seja ouvida com total imparcialidade, sigilo e seguran\u00e7a, especialmente [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-2376","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ouvidoria - MAJ Displays<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dscsitesdevelop.com.br\/majdisplays\/ouvidoria\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvidoria - MAJ Displays\" \/>\n<meta property=\"og:description\" content=\"Ouvidoria Na MAJ Displays, acreditamos que a transpar\u00eancia, o respeito e a escuta ativa s\u00e3o pilares fundamentais para construir rela\u00e7\u00f5es duradouras com nossos clientes, fornecedores e colaboradores. A Ouvidoria \u00e9 a inst\u00e2ncia final de atendimento da nossa empresa. 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